Marketing Collective

Customer service drives a successful business! We will be discussing outstanding customer service strategies. We will share awesome tips and trends to keep customers coming back for more! Join us for wonderful conversation and share your own tips with everyone. Please RSVP with us by Jan 27th. Can't wait to see you there. 

 

Outstanding Customer Services 

Thursday, January 29th | 2:00pm

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A quick lunch hour discussion on the basics of excellent customer service. This meeting will be packed with tips and tricks for success, tools for keeping customers happy and more! This event takes place at the Rock Falls Community Building.
Collectives are open to everyone, Chamber membership is not required.

For more Information & to RSVP:
Call the Chamber at 815-625-4500 or Email
 

Marketing Collective 

Marketing to Tourists 

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Tuesday,March 31st | 12pm

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Please join us for this wonderful collective! Capture sales and build connections with visitors. Thousands visit our community each year- get them into your business! Director of Rock Falls Tourism, Megan Horsman, will be discussing different approaches to attract more then just the locals. Lunch will be provided at this collective.   

For more Information or to RSVP:
Call the Chamber at 815-625-4500 or Email sam@rockfallschamber.com
 

Non-Profit Collective

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Have you spoke to your employees about an emergency plan? Are you ready in case of a shooter? Learn about preparedness, emergency plans, and get advice from local expert Detective Pilgrim from the Rock Falls Police department. 

 

Active Shooter & other emergencies ​

Tuesday, April 7th | 12pm

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This group is open to everyone, Chamber membership is not required.

 

For more Information:
Call the Chamber at 815-625-4500 or Email